Brendan Malloy Review of Fredy Kia
Very disappointed with my experience today at Fred...
Very disappointed with my experience today at Fredy Kia. My wife and I are looking to replace her Sportage with something bigger, so we decided to look at the Sorento and Telluride. The sales person, Brandon, no issues with him, showed us both vehicles. We drove the Sorento, and returned to the dealership to drive the Telluride. When Brandon went to get the keys, he returned with another salesperson, Robert. Robert told us that we were not allowed to drive the Telluride, because they were "basically sold", not that they were sold, but that that someone else was interested in them. While at their dealership, we saw another couple go on a test drive of a Telluride, so this explanation made little sense. When we asked why others were allowed to drive the car, he told us that the we must have misunderstood and that we actually just saw a porter moving the car. The model we were looking at was about $33K, mid level, and one of 3 on the lot. Their test drive route was only about 3 miles, but apparently we weren't allowed to put even that few miles on that car. At no point while looking at the Telluride, had anyone indicated that the car we were looking at, climbing in, and considering purchasing was already sold. Robert came off as the typical sleazy sales person and ruined my otherwise positive experience at this dealership. I know who I will not be visiting when it's time to purchase my next car.
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