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Mariana Abellan

4 years ago

I have been visiting this hotel for more than 3 ye...

I have been visiting this hotel for more than 3 years and had never had such a bad experience. To begin with, the transport service is very inefficient because they only have two cars that instead of being circulating in opposite places that are almost one behind the other, therefore, if you lose one you both lose and you must wait 30 minutes to return to find one for while in Condovac one sees that cars pass almost 5 minutes apart. Although the wait is not a problem, one of the drivers decided to leave my family, which included the elderly and small children, of course if the car was full, however, it was completely empty, it was just the laziness to stop pick us. In addition to this misunderstanding our villa was damaged air conditioning (AC) very kindly ask that maintenance help us. It turns out that our air had frozen and he blamed us for having left the door open despite the fact that we had told him that we had not opened it, he insisted by letting us know that we were liars. The worst week of my life I really do not recommend this hotel.

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