Ty West

Review of Audie L. Murphy VA Medical Cen...

after reading many of the reviews i can't say i di...

after reading many of the reviews i can't say i disagree with the one star types or the four star types (never had 5 star treatment here). the longest i've waited/stayed was from 4pm til 2am (no exaggeration) while the shortest visit was an hour (not counting med pick ups). they see those with chest pains faster it seems (it is also stated on posted signs that chest pain treatment is priority). in the worst case i have felt like many of the one star reviewers about the staff and treatment there while other visits were four star worthy. it depends on time of visit, who is on duty, and i would say number of patients present but empty lobbies still had 3+hr wait times to be seen. there is a need & room for drastic improvement but the best way to describe how your visit may go is "roll of the dice". for those new to San Antonio I can only suggest doing what I did when I moved here from Chicago; try it twice then decide. I liked the first visit (quick and professional) and hated the second visit so much i stayed away for a year. But I've been back other times and realized it was a "luck of the draw" type of place) my next visit may be a half-star or another 4 but the spectrum of reviews are indicative of how inconsistent the quality is; 3 star average.