Dennis Ma

Review of DHL Express Canada

AWFUL! Their customer service department seems com...

AWFUL! Their customer service department seems completely disjointed from their billing department. I paid for my order before I received it (albeit through a glitchy payment system) and they are still hounding me for payment, even after I proved payment and got a confirmation that the issue had been resolved!

That being said, the customer service representative interactions were pleasant. They seriously need to improve their operations systems though...