I don't own a Ford. My cars are German and Swedish...

I don't own a Ford. My cars are German and Swedish. Two days before Thanksgiving I hit the pothole from hell late at night. The next day was the day before Thanksgiving and I needed to get my tire fixed asap as I was going to be traveling 6 hours for Thanksgiving the same day. So at 8am I went to Belle Tire, no deals, then Discount Tire, same thing...too busy, no deals. So I went to the Toyo dealer, everyone was off, couldn't get me in until the next week. So I tried Tony Betten. This is where I ran into Andrew at one of the service desks. Probably the best service adviser I could have randomly bumped into, he's a European car guy too. So, I explained my situation, showed him the scuff mark left from the pothole and asked if they could just get my tire balanced so I could hit the road. He was super friendly, very helpful and happy to help. Even though it was really hard to tell, the sidewall of my tire had been damaged and the tire needs to be replaced. He picked up on this first thing. This was on my German car, which has performance tires on it that are not commonly stocked. It just happened that I had a winter set of tires that I was waiting to have put on after Thanksgiving. Andrew told me they could put em on for me if I brought the tires back. So that's what I did, turned and burned, back in half an hour with my winter set and had them installed in no time. The price was right, but the service was the best! Even brought home a can of diet coke for my Fiance. So today, driving in the rain, this time in my Swedish car, I noticed that my carpets were wet, as in really wet. So this time it's the day before Christmas. I had no idea where to go, only knew I wanted to get my car in the air to inspect the underside for damage that might be letting water in. Even though I was clear over on Alpine, I thought maybe I could get my car in on a hoist over at Tony Betten. Andrew was working. He remembered me from last time. So I told him my situation, asked if he could get my car in the air for an inspection. Turns out the garage was closing for the day, but we took it over to the oil change bay and looked at it from the basement. We couldn't find anything obvious that was a possible cause, but because he has knowledge of Swedish cars, he thought maybe my moon roof drains were plugged. He pulled out the air hose and blasted them a few times, everything looked clear, but we won't know if that's the key until everything dries out. Bottom line, my cars are not domestic, let alone Ford. Andrew could have told me thanks but no thanks. Fact is, he didn't. He helped out and was happy to do so. Service like Andrew provides is the reason I will go to Tony Betten. Service like he provides is a reason I may consider buying a Ford in the future. Service of Andrew's caliber is uncommon. Glenn Betten, if you read these, reward Andrew handsomely and make sure you keep him around.