Bran Dy Review of Kool Smiles
I didn't care for this office. The way its set up ...
I didn't care for this office. The way its set up just doesn't work for my family. It was almost like a clinic setting. My children were called back and had their teeth examined at the same time as several other children. They were all in one big room. The parents were asked to sit in a little side hallway. Not at all what I expected. I'm use to being able to go back in the room with my children during their cleaning and exam. I'm sitting in this little side hallway while they got their cleaning done and the next thing I know the appointment is over and I'm being given the dental plan. So not only did I not get to be with my little ones during the cleaning, but I was also not able to be with them or even speak to the dentist for that matter. They are children, why aren't parents allowed to sit with them? Especially when the dentist examines them? What if I have questions? (because I did). We had one appointment there and will not be returning. I require a practice that allows me to interact with the dental staff and ask questions if needed, I don't like the way this practice is ran.
Comments: