We were so excited to stay at One Ocean because th...

We were so excited to stay at One Ocean because the hotel is so pretty and in a great location. We were going to bed and saw a bed bug on the bed! It was late at night and we called down to the desk and got no help. An employee came to the room and wouldn t even come in because she said she was afraid of bugs. (As if we aren t?!). We packed up all of our things, had to go to a 24 hour laundromat and wash all of our things and Lysol our suitcases and go to another hotel and shower in the middle of the night. We were up all night and our weekend was ruined. We are now staying at a place that is awful because it was last minute in the middle of the night...but at least, bug free. Have never had such a bad experience at a hotel ...ever! Zero care or consideration from the management in an awful situation.