Fred Fahndrich

Review of Sheraton Lisle Hotel

The hotel was clean and nicely modeled. Unfortunat...

The hotel was clean and nicely modeled. Unfortunately the pictures did not match up with the room types so you do not know exactly what you're getting and would have changed rooms if known. Refrigerator and microwave are not provided which is shocking based that even lower grade hotels have this as a standard, we requested it for the room and was then not told that it is a first come first serve basis based upon check in. We brought items that were needed and were expecting to refrigerate but then were not provided with it saying they were out and we'd have to wait until tomorrow. Had to call staff multiple times all night long and kept getting put off and different answers until the end when they said they had none. Forced to cover things in ice in the bathtub rendering that useless. Wi-Fi was decent not great, was able to stream, but quality would go out and buffer. Pillows were uncomfortable and squishy. Shower head came out of middle and not top of wall making it hard to shower and wash hair without breaking my back bending backwards. I would not stay in this hotel again. Over priced for the little you get.