Make sure to buy your breakfast through the front ...

Make sure to buy your breakfast through the front desk. They do not offer it. You will over pay. You will be charged as a nonguest of the hotel. The hotel claimed to be unable to correct their error. The lights were blown out in the room and they were not changed until I asked twice. The bathroom was barely cleaned. It did not get cleaned during our stay. Each of the vacant minibar cubbies were nasty. The minibar/fridge is an additional $30. The concierge and bellhop were wonderful. It is a perfect location to the lake and the magnificent mile.