If I could give 0 starts or a negative star, I wou...

If I could give 0 starts or a negative star, I would. We started talking to DFW Improved in May about doing a covered patio, outdoor kitchen and installing some sliding glass doors. We signed a contract on July 10th. in 4.5 months, they have taken down our old pergola, put up a new one and built half of a wall. And now we will sit with a patio that is 20% complete and wait for at least another 3 weeks for doors that we were told were ordered in September. They weren't. I called the manufacturer and they take 6 weeks to be delivered once they are ordered. We have been lied to some many times about so any things that I have lost count. If I hear COVID blamed for one more of their mistakes, I will lose my mind. I have called and left 3 messages for Gary St John, the owner and he has never returned one of my calls. And that explains it- it all starts at the top. If the owner doesn't care about his customers, why would his employees. RUN AWAY FROM THIS COMPANY. I am so sorry that I ever called them.