Tigran NazikyanReview ofPacific BMW
Very poor experience. Left the car in service(book...
Very poor experience. Left the car in service(booked appointment 3 weeks in advance) was told we are very busy, but will do our best to finish that same day by closing if not next morning. Never got any calls whatsover. Next morning still nothing. Calling at 6pm of the following day, goes to mailbox. Calling general number, Service scheduling picks up, explained what s going on and asked what s the communication issue, why can t anyone call me and give me an update on my car? The person who answered the call didn t know what to answer. Tried Forwarding my call to the manager, someone picked up and got my info to check on the status of my car.
Guess what? Call dropped and no one is calling back. Callig again all numbers go to mailbox. Seriously? You left without a car 2 days in a row, not even letting me know. Not giving a dem I guess is the best policy, who cares.
Worst experience ever, would never recommend this horrible place to anyone.

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