Jenly Chang

Review of Citibank Taipei

The credit card is too bad. The first time I used ...

The credit card is too bad. The first time I used the credit card, it will be broken from the chip, which will make the whole card unusable. I will apply for a replacement card. The customer service attitude is very bad. It seems that we can't proof it. Before the card is sent, it is not sure. The card can not be used, so it is necessary to re-apply, and the customer service phone is dialed by the card person, the customer service can not broadcast.
For this bad card, I spent a lot of time broadcasting the phone and spending a lot of phone bills. I don t know the money, Citigroup has to pay for it!