Currently a guest, the place has 2 elevator out of...

Currently a guest, the place has 2 elevator out of 4 working for Thanksgiving week holiday and the place is fully booked. It a 5 to 10 minute wait for the elevator and by the time it comes. There are 20 plus people waiting. The general manager of this hotel should be fired. Clearly this place has gone downhill since last year Thanksgiving.