john yarberryReview ofKinex Medical
This is a very disreputable company from the botto...
This is a very disreputable company from the bottom to the top. My surgeon ordered a CPM (continuous passive motion) from Isokinetics Texarkana which operates under Kinex Medical Company. When the machine arrived the representative told me that a $250.00 deposit was required and would be returned to me after Medicare and my secondary insurance had paid Kinex Medical. When I requested that my deposit be returned I was informed that Kinex Medical would not refund my deposit and noone would explain why. I was able to obtain the name and phone number for the Operations Manager at Kinex but she informed me that Medicare had denied my claim. She LIED to me. I called Medicare...Kinex had not submitted a claim. Kinex is not a member of the local BBB in Waukesha, Wisconsin and Medicare informed me that they had not approved Kinex Medical Company and they were not included in their Network and unfortunately unable to assist anyone that pays them a deposit or any payments. It is ironic to note, this Operations Manager told me one more lie, they do not accept deposits, they charge a $250.00 fee to cover expenses and charges that Medicare will not cover. They mention Medicare in almost every sentence on every delivery sheet and contract that you sign, yet Medicare has never approved Kinex Medical for their Network and even Waukesha which is their hometown does not accredit them as a BBB member. I wonder why. Look at the reviews, they have continually taken advantage of so many trusting people and practice deceptive trade practices. Will you be their next victim?

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