First of all, Treatwell certainly provides new cus...

First of all, Treatwell certainly provides new customers. Let no doubt arise. Are you a starting entrepreneur who lives on new customers, keep in mind that this is what you have lost and can expect:
- 35% commission on your new customers
- 2% commission for online payments via treatwell website
- no costs via Widget, only 2% when they pay online
- 35% commission is EX VAT, so VAT still has to be deducted.
- When the customer has been with you, he / she will receive an email with advertisements from other salons that they might also be able to try (your competitors, Bye customer)
- You ensure customer loyalty and treatwell ensures that they go after you to your competitor because they can earn 35% commission again!
- Treatwell software is anything but optimal. It lacks a lot of functions that you have with competing software companies. (such as Salonized). If you call them about that, they say that they will pass it on, but afterwards they can no longer mean anything to you. Head office is in another country and everything must be approved there. So forget it!
- You get an Account Manager appointed at treatwell, but that changes every once in a while. You always get to speak to people who are not skilled.
- Staff is also aware of the fact that Treatwell's office in the Netherlands has relatively few powers
- I can continue like this and list many more points!

Example of costs:
client pays 10 euro for a treatment
35% ex VAT commission for treatwell
3.5euro + 21% tax = 4.2euro to treatwell
you keep 5.8 euros, you pay 21% tax and you keep 4.5 euros.
You pay an additional income tax of at least 36% on the 4.5 euro and you have 2.9 euros left over.

Then the other fixed costs are added such as rent, gas, water, electricity, insurance etc etc.

On balance, a lot goes to Treatwell for the first treatment, leaving you no money to live on. Make sure you don't put your best and most expensive treatment on Treatwell!

I wish everyone good luck!

(@ treatwell, you only get 2nd star for the fact that people actually book through treatwell, for all other things 1 star is too much)