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Angel Parson

3 years ago

My experience at this hotel was horrible. I travel...

My experience at this hotel was horrible. I traveled (by car) 8 hours from out of town for a very important meeting. Children were running up and down the halls all night. Upon my departure, I realized I left a very expensive item behind. I called back and was given the run around to finally have an unconcerned rude manager tell me there was nothing she could do about it and perhaps I did not actually leave it (I guess it jumped out of my luggage or car that was valet). She transferred me to the head of housekeeping who did not answer. I left an extremely detailed message included my room number, phone number, and the item. A week later and I have not even gotten a courtesy call back. I WILL NEVER STAY HERE AGAIN. This hotel obviously supports theft.

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