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Susan Rees

3 years ago

This was by far the worst hotel experience I've ev...

This was by far the worst hotel experience I've ever had. Don't book a room here because you might not get it. We booked a room with two double beds for my wife and teenage daughter nearly a week in advance with a credit card guarantee. When we pulled in on a Saturday night after a 15-hour round trip drive, they looked puzzled but gave us a room with only one king bed. When we said it would not work they gave us a roll away with a deep crevice across the center. Exhausted, we accepted it but took hours to get to sleep. It seemed to be the one room they set aside for wheel chair guests and was above their disco lounge. Not only did the music pound on til the early hours but boy from the room next door were running in the hall and screaming that a man whose head we could see out their door had hit him. We called several times for security and finally had to threaten to call the police before they quieted down. This place should lose their license. It rates zero stars but I had to mark 1 to make a comment.

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