R

Ralph Rivera

3 years ago

Front desk rep who checked me in ruined my stay. C...

Front desk rep who checked me in ruined my stay. Carlos is his name and if the hotel is smart they will replace him with someone possessing a better attitude. This guy could not be bothered to tell me about the area when we checked in. The next day I noticed an extra charge from the hotel. I asked Carlos about it and he told me it was a $135 deposit he had forgotten to tell me about. I was disappointed that again he did not seem to care about his slip up and did not apologize. The rooms are out dated and the parking is located near reception a good walk to the rooms. I recommend spending a few dollars for a newer hotel.

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