My windows were completed last April 2019, but I w...

My windows were completed last April 2019, but I waited till September before writing this review to see if I still felt as positively towards the project. There were initial scheduling delays but that did not upset me because Betty made sure to keep me informed in a timely manner. In other words, Betty made sure I knew well in advance so I did not take unnecessary time off from work.
I'm not rich, and I don't own a fancy house, but this one large living room picture window, actually 3 combined windows, is a window that I look through every day. Also, I wanted something special for it: something the other companies didn't offer: double hung that opened on top to let warm air out in the summer. Not only did I get exactly what I wanted from Renewal, but the results were and are beautiful! It definitely upgraded my living room!
The installers, Theo L and Johny G did an amazing job! They had the 3 combined windows done perfectly in less than a day, with no clean-up mess, and including a custom on-the-fly locking mechanism for the lower half of the windows, which I had requested. They made a non-square window look perfectly square and totally professionally done. They also custom-built the sill which I wanted wide enough for a cat perch.
The big test was over the summer. The low E glass plus the opening windows with the nearly invisible screen kept my house cooler and mosquito-free. My neighbors have been admiring the window. I know I made the right choice.