Year 3 with CGHC, and things just keep going downh...

Year 3 with CGHC, and things just keep going downhill. We are self-insured business owners who pay outrageous premiums even though we are completely healthy, which have gone from $600 to $1350 with the highest catastrophic deductibles possible. Website is absolutely archaic, non-functional, with broken links and blank pages (example FAQ's page link comes up empty). I HATE calling to have simple questions answered because it is never less than a 10 minute wait on hold (most recent was 14 minutes), and when you do get someone, they can't answer your simple question or proceed to give out inaccurate information. Completely useless member services via web or phone. I'd hate to get injured or sick and actually have to use the actual health insurance product. Absolutely ridiculous company. Would not recommend to anyone.