Dimitri Mitropoulos

Review of Suburban Chrysler Jeep Dodge

Very far below what I expected. I had a flat tire...

Very far below what I expected. I had a flat tire and called in to see what they suggested I should do. The man on the phone told me to put on the spare and come in right away. He said he notified the team and they would be ready for me when I arrived so I could get in and out faster. When I arrived the person hailing incoming cars told me it would be 3 hours at least before they could even start to get me a new tire. The dealership isn't close to my house and I had to turn around and go home - where I could have just gone in the first place if they hadn't told me to come in. This is usually a good dealership but that experience was really an embarrassment to their business in my opinion.