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betty kennedy

4 years ago

When we arrived, the audio on the large TV in the ...

When we arrived, the audio on the large TV in the great room did not work which was on Monday. Called to report it and someone from your office came on Tuesday and tested and decided it was the TV. The owner decided they wanted Spectrum to come and test which they did on Wed. and said it was not them, but the TV. A call came from Lewis Realty that they would bring a TV on Thursday, which they did. My point is that we were confined to the house from Tues - Thurs waiting for someone to come about the TV. This is not what we expected especially with no compensation for our time and inconvenience. This is your call or the owners as to any compensation. The weather was beautiful for the week which is always a plus.

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