A safe place that offers affordable, single occupa...

A safe place that offers affordable, single occupancy efficiency apartments to women with a mental health diagnosis, but IS NOT AN EMERGENCY SHELTER, no exceptions. Applicants must have a mental health diagnosis and currently be receiving treatment. Takes at least a month to get application filled out and get into a room. There is a common area on the lobby floor for guests to come visit during business hours, but guests of any kind are not allowed in resident's rooms or any other floor of the building without prior permission.

Also has several public areas to rent for luncheons, receptions as well as a basketball court that's been rented for sports team practices and Zumba classes in the past and a kitchen that may be rented. The events can be hosted privately or for the public.

Doors are open to the public 7:30am-10pm every day of the week and year but after 10pm please call since after then the doors are locked to the public, even though there is still staff at the Front Desk at all times. Operation Staff is only in Monday-Friday.

Front Desk staff is there 24/7/365 but can only give information and not make choices as to residency, room rentals, give information on statuses of applications or ANY information concerning current or former residents. On weekends and after around 6pm or so during the week, Front Desk staff CANNOT leave the building or desk for any reason (other than an emergency) due to safety regulations that protect the residents and staff.

I have worked at the YWCA for 9 years, both in the maintenance department and am currently Front Desk staff. I ask that you please, please, please be patient, as these rules concerning confidentiality and safety are not just YWCA's regulations but are government regulations as well.

We at the Front Desk are not allowed to bend any of these rules for anyone (family or otherwise) and may not only lose our jobs but be faced with legal ramifications as well, not to mention compromise the safety of our residents if we do.