Jared Plantier

Review of New England Airgun Inc

Ehh. The place is alright. The best dedicated airg...

Ehh. The place is alright. The best dedicated airgun store around.... because it is the only airgun store around. Their selection is kind of limited, but they can order anything for you, but I can also order anything for myself as well. And that is what brings us to the biggest problem with this store, their return policy. They do not allow any returns for any reason at all. If I am paying such a higher percentage through them instead of what I could get it online, then what is the benefit if they will not honer their sales and allow refunds? If something is not working as it should be then they tell you to deal with it with the manufacture.
I can buy nearly anything online, with even 2 day shipping, and still get it much cheaper than what they are selling the product for. And most airgun online retailers are wonderful to work with as far as returns are concerned. So what real benefit do I have to come to this store?
The indoor range is nothing worthwhile to go to. It is just too short and they do not allow lead projectiles. Shooting airguns at state parks is free.
Whenever I go there and the bald guy with glasses is there, he is on the phone just making small talk for more than half of the time... every time.
I will still give this review 3 stars, and the only reason being is that one of the guys that works there (not the bald one with glasses) was extremely nice and helpful.
My biggest issue overall is the no return policy. For that alone, I will only shop here if I need something the same day.
EDIT: I will add this in as well. There was a product that I wanted to purchase that I can find from every online retailer for $180. This guy is selling it for $300!!!! That is an INSANE mark up, especially to not back your product if it is defective. If I am going to pay such a massively higher price tag then I should get some perks with it like being able to exchange it at the store if defective... not being told to deal with it with the manufacture. This guy is just nuts.