I don't really ever write reviews, - but I have h...

I don't really ever write reviews, - but I have had a deck installed by the Deck Store, and it was a very large installation.
I am a business owner, - and if I had something wrong with my services, - I would want to do my best to make it right before I got to the point that someone had to write a review like this of a dis-appointment of services.
I have tried so many times over the past year to get someone to come out to our house to fix our lights that were installed on our deck and they have never worked properly from the beginning, - and have called in so many times to get someone to come and get them working, and it is never done.
We have a lot of dis-colouring on the product that was installed, and it was the most expensive brand, and no accountibility has been taken, and no help in any warranty or resolution. On installation, - we have 2- different lots of color over the deck, - you can see where one side of deck is one colour and the other side is another color. (Different dye lots or times of manufacturing - Different Stock). The owners of the Deck Store have ignored many attempts to try to get resolution to these concerns, - and have passed it on to their trademen, - but how can I put the owness on the tradesmen, - when they are hired and paid for by the Deck Store. I would like to get resolution to these concerns, and we built the deck for different events we were having last year - Our kids Gradulations, my wife's 50th Birthday Party, and my 50th Birthday Party, - and called well ahead of time to have the lights up and working for the party, - and it was promised and then ignored. I called the day before and the day of the events, - and said it would be looked into and this has been over a year ago, - and still nothing has been done. I just called today to ask again, - and they said they would look into this and call me back and I have a feeling I will not get any response. I just don't want anyone else to have this same experience, - because after you have paid your bill, - you don't really have anything to stand on to get them to come and fix any concerns.