chantall Washington

Review of Hampton Roads Military Relocat...

This is the most unprofessional company I have eve...

This is the most unprofessional company I have ever experienced. I rented a property from them and literally there were problems in the home one thing after another. It's not the fact that issues arose in the home but the lack of urgency and care that the property management company had for us being the tenants. At several times they would try and blame it on us as though it was our fault of something we did versus having sympathy of what was occurring. You can never get ahold of them on the phone but they require you to just send emails through a tenant portal. They are unprofessional and never once sent out a representative to the home to physically take a look at the damages. We were without heat for 3 months and also a major water leak that occurred in the house. All of our items were ruined in the home and they never cared to and take a look at the property but just send emails about contractors that will come out. Whatever you do do not do business either as a homeowner or a tenant because they do not care anything about you but more so just collect a check and make money off of you. I believe in great customer service and understand that things can happen but how they handle business is completely unprofessional and is just plain out robbery for taking your money. I also believe that they hire their personal friends and family to act as though they are employees so that they can pocket more money and Save. Anytime you ask them a question they are extremely rude as though you are not paying them your money and you should be doing them a favor. I cannot stress enough whatever you do do not do business with this company. You may see several okay reviews but trust me I am sure that this is from their own personal friends going on the side to mask all of the bad reviews and give a couple of okay ones. Highly do not recommend