Was looking for a place for my boyfriend while he ...

Was looking for a place for my boyfriend while he works long hours (great job) by the way. I was very communicative with one of their agents and was shut down only cause they had multiple applicants. There was no extensive help past even the one rental. Other than "will let you know if it doesn't work out and good luck". This is my first time using Reality Executives at this specific location and my first impression is terrible. I'm very big on professionalism and not to mention if someone is looking for a place wouldn't you still try to help? Especially when they are looking to spend at least $1,200 a month? AND you're a rental agent? we'll take our business elsewhere.