Ronald Chan

Review of Bay Ridge Hyundai

REVIEW UPDATED: The dealership's salesman called m...

REVIEW UPDATED: The dealership's salesman called me and was very apologetic and explained that our expectations were probably not the same. Tried their best to accommodate me but our initial interaction was very poor that I don't think I'll be giving this dealership a second chance.
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Horrible service here. I came in to negotiate the deal for a non english speaker. The Dealership's Salesman kept telling me I was wrong and was aggressive that they needed the contact info of the buyer to make a sale and mine wasn't going to work. Additionally they asked us to bring in our trade-ins before even giving us a chance to take a car for a test drive. Wouldn't even give us a time estimate of getting the test drive car or the car we wanted. All they said was "we'll get the car you want".

In their defense, I came in knowing my numbers for the car we were looking for and it was extremely competitive.