I ll never give this marina my business again!

I ll never give this marina my business again!

Before I go into detail, please feel free to check through my history to see that I ve never left a bad review for any business no matter the circumstance. Things go wrong from time to to time, but what s the point of being upset by that. Move on with your day, etc; but I felt throughly ripped off and treated horribly by the management of this place.

When we arrived I paid an extra $50 for a damage waiver to cover any liability incurred on our part. I was told an extra $50 would be charged if damage did occur. When going through the pre-check, I was notified of a nicked propeller and a damaged ladder and to be aware of those issues. We returned halfway through our boating experience to unload a couple friends. During this, we were approached by the manager who promptly took the ladder off the boat and did not replace it. The deckhands (who alongside the young female sales clerk were more than pleasant) proceeded to tie a rope with three knots in it from the top deck. NO ONE COULD GET BACK ON THE BOAT WITH THIS solution . This was a major safety issue in my eyes, not to mention it felt like a setup from this moment onwards.

When we returned I politely let the manager know that I felt massively disrespected by his attitude during our initial interaction (shut down any and all conversation with I m not gonna argue with any of you. This is what you signed. ) and that I believe l m being ripped off for a poorly maintained boat and terrible welding/craftsmanship. (Not to mention Cobwebs, a rickety propane grill barely bolted down, etc. All things I m willing to overlook for the sake of harmony under normal circumstances.)

He proceeded to tell me how he was doing us all a favor by letting us stay out on the water after we damaged their property . The property that we were notified at the beginning was damaged!

I ve worked in public-facing jobs my entire life and have been talked to every which way from Sunday; both as an employee and a customer. I ve never felt more disrespected and ripped off as I did in my experience with this marina.

DO NOT GIVE THIS BUSINESS A DIME!!!