Brant Hasler

Review of Black Lapel

I was initially skeptical of getting a tailored su...

I was initially skeptical of getting a tailored suit online, but ended up being impressed at every step of the process. Most important, I'm super happy with the suit (light blue linen)--high quality materials, workmanship, and fits as well (or better) than any suit I've owned. (My previous suits have been from Brooks Brothers, Macy's, and Men's Wearhouse.) Regarding the fit, I partly credit the extensive but clear instructions on how to get proper measurements at home.

Also important, the customer service was top notch. When I contacted Black Lapel with concerns about the initial measurements, they were super responsive and talked through possible tweaks. Then, after the suit arrived and there were some minor fit issues, they rapidly scheduled a video meeting to see first-hand what the issues were. Black Lapel provided expert suggestions on the necessary alterations, which I then took to a local tailor to implement. And true to Black Lapel's stated policy, there was no hesitation about reimbursing the $75 alteration charge from the local tailor.

All in all, highly recommended!