Michael Sullivan

Review of Omni Biltmore Hotel

Very disappointed. The welcome staff were great. ...

Very disappointed. The welcome staff were great. Once we arrived in the room it was clear that there was no attention to detail. The room had been cleaned, but left behind were several empty candy wrappers, an empty water bottle, a small dirty towel behind the bathroom door and the phone had a sticky residue on it. Just made the whole room feel dirty. Informed the front desk but they only promised someone would be up shortly. No one ever showed up. Wanted to like the place, but it is a low budget operation.