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Lorraine Cook

3 years ago

I had a wonderful experienc at Furnitureland South...

I had a wonderful experienc at Furnitureland South. I found and purchased my couch within 2 days of finding. My sales person made it very easy to purchase. My only stumbling block is when I returned the next day my person wasn't there. The others acted like they didn't know what to or wanted to help, given there were at least 4 people in the lobby. This was at the outlet! One guy finally approached and said, "it's doesn't matter if it's Linda, Tom or Sue, you just want to buy a couch. I said, "no, I don't work like that!" That was one sales strategy I was surprised to hear in Furnitureland South. Finally, one salesperson in the elevator asked had we been helped. She remember me from the previous night and advised that my salesperson had a team member who could assist. Jacqueline helped and did not try to still the same from Emily. Who wrapped it up and put a bow on it! Now, I'm waiting on a call from delivery! Hopefully, my experience will go just as well with them. I'm so excited to see my couch in it'a new home. It's been 16 years since I've had a new one!

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