Food was great, service was good, communication wa...

Food was great, service was good, communication was poor. We visited around 2:45pm on Cinco de Mayo. Put in our name for patio dining, waited 20 minutes before hearing them tell other guests there was no patio seating due to reservations. 80% of patio was open, so after hearing this and watching them seat people inside we asked if this applied to us too - as the hostess took our name for patio. They proceeded to tell us that they weren't seating the patio, but could seat us inside. Had we not raised the issue, we would have just sat on a waiting list for seating that apparently didn't exist. So, we are inside, seated around 3:10pm. Ordered, ate and left. When all was said and done we left around 4:45pm. In which time, only one party (of about 6) was newly seated - obviously for a 4pm reservation rush. So, our group among about 3-4 others could have enjoyed patio seating with no as diverse affect on their 4pm "reservations". Again, food and service were great; just need to readdress how to manage busy times and communicate to guests.