i had a leaking tap which was flooding out i neede...

i had a leaking tap which was flooding out i needed an emergency repair i called able group they promised me a plumber would come out within 60-90 mins and sent me an email to confirm i waited 2 hours no one came when i rang up they said they couldnt get anyone out for 2 days even though they promised and confirmed! they took my card details beforehand!