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Bryan Craig

4 years ago

Dont come to this emergency room at this hospital...

Dont come to this emergency room at this hospital if it is a true emergency because you could truly lose your loved one child or spouse.. We waited 4 1/2 hours just to see a doctor. Came in at 1:45 today and waited until 6:15 until we actually got some medical assistance. Our nurse was very nice and so was the doctor but this hospital is unorganized and cheap. This is not the same north cypress medical center anymore. This place is way understaffed. It was bought by HCA and has gone downhill. The bed sheets of the bed they put my wife in were dirty and unsanitary. They also never even put my wife in a room which im sure they will bill the insurance company for which is insurance fraud. She actually sat on a portable bed next to the ambulance doors for another 5 hours where she was treated. We spent 10 hours at this er. We will never come back here again. We came here today because we had been coming here the last 15 years and recieved the best care in houston. Its very disappointing to see this place drop to the bottom.

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