The first five stars in my reviews. Thank you to t...

The first five stars in my reviews. Thank you to the hotel clerk, Billy.
It has proven that one person can change the image of a company.
Not long ago, it was a large national holiday in China, so the security of Grand Hyatt Wangfujing was severe.
Every time I went out to smoke, I was inspected and searched.
I wasn't in a good mood throughout my stay, but when I checked out and left, I called DIDI and I kept waiting, but the car didn't come to the front door.
But Billy first approached and asked what was wrong, informed him that he was in control of the vehicle, picked up his bag, took him to the back door of the hotel, and called the DIDI driver to pick me up. Had it not been for this staff, I would not have met an unfriendly Chinese driver and I would have missed the flight. The Wangfujing Hyatt Hotel will be remembered as a great hotel.