If you are ever thinking of booking an hotel and y...

If you are ever thinking of booking an hotel and your choices are between Ritz Carlton Millenia Singapore and another hotel, do yourself a favor and book the Ritz. Where do I start?

Correspondence: I was coming to celebrate my wife's 30th birthday so i emailed them to see what i could plan for her. My contacts, Aisya and Yu Shan were ANGELS!!!! I don't know what words to describe them or what kind of accolades would be enough but I love them so much. They constantly kept a line of communication to make sure all my questions were answered. (more on them later)

Arrival: When we drove up the winding driveway, i was impressed with the beauty of the hotel surroundings. When we got out of the car, we were greeted by Ryan who was our valet for the day. He made sure we were well taken care of, so much care in his service. Our check in process was seamless. Our rooms were not ready but Ryan took us on a quick tour of the hotel and its art pieces. Afterwards, we went to the pool bar and had some drinks. Bear in mind though, food is very expensive at this hotel, but its Ritz Carlton in Singapore, what would you expect? Once our rooms were ready, Ryan came to get us. I was shocked to find out that our room had been upgraded to a suite.

Stay: The hotel is very beautiful. The room was so amazing. The view of the bay, phenomenal. My wife and I went out for some food from Lau Pa Sat. Having stuffed our faces with chilli crab and Laksa, we retired back to the room. Then i got a call from Aisya and Yu Shan that they had surprise for me. They came to the room with a cake, champagne, pastries that spelt out my wife's name and beautiful roses. I was stunned. They set everything up and made sure i was satisfied before they left. My wife was so happy with everything. The next day, these beautiful ladies surprised us again. I tried tipping them but they flat out refused. To be honest, Aisya, Yu Shan and Ryan made my trip 1000% better and i am very grateful to them. Check out was seamless, there was always someone around to assist, from getting tips on where to visit in the city, to just looking to have a chat. I will be visiting again in December and i will not look to any other place, Ritz Carlton has gained a life long customer and its because of the treatment i received at the Ritz Carlton Millenia Singapore from Aisya, Yu Shan and Ryan.