Robert Warren

Review of Doubletree Guest Suites LbV

Nice hotel but not as nice as I expected. The out...

Nice hotel but not as nice as I expected. The outdoor pool was a plus but during my first there were not any clean towels available. There was one very friendly lady in the gift shop. The rest of the staff were either not friendly or seemed like they were only willing to do the minimum. The hotel staff do not seem to be well managed. The "L" button in the elevator would not light when pressed so I found myself pushing it over and over again to make sure I was headed to the lobby. At least one of the emergency signs near the elevator looked like someone had put a sign over another sign and even that sign was broken, not very professional looking. The bus transportation was somewhat reliable if you don't mind a little wait and multiple stops (4 hotels and two parks). You will spend a good bit of time (plan on 15 min wait and 30 min ride each way) using bus transportation to WDW resorts. We were told to take the A bus but when leaving WDW Epcot all the buses were labeled B. For whatever reason the B bus was also stopping at hotels on the A line so we made it back to the hotel on the B bus. There was also some confusion over which bus space the bus would stop at for the return trip. At WDW Epcot we were waiting at space 30, the space we were dropped off, but the return bus stopped at space 29, one stop over. The transportation to WDW was free but there was a hotel fee for parking. If you would rather drive to WDW parks plan on doubling the money you will be using for parking fees.