DON'T HIRE THIS COMPANY!!! While their sales pit...

DON'T HIRE THIS COMPANY!!! While their sales pitch is quite impressive, their execution gets very low scores, if not negative scores. Very inexperienced property mangers (PMs) and unusually high turnover caused very poor management & unnecessary costs to our HOA. PM's rarely visited our property. They did not oversee contracts or contractors. PMs did not respond to owner inquiries. PMs had to be prompted to solicit contracts for repetitive annual services. During our 3 yrs with GHA, we were assigned 5 PMs. Poor, poor, poor financial oversight & budget preparation. Two years in a row they provided annual budgets based on 6 month old financial information, not to mention they neglected to report 60k in income from special assessments!!! - very unacceptable. There was no consistency in our financial reporting when their CFO walked out without notice, as did several PMs. They rate a negative for management of our assessments and collections, even neglecting to assess late fees as per our docs, & send late notices. Under GHAs contract, our aged receivables climbed from $1000 to nearly $20,000!!! They attempted on multiple occasions to pay bills which belonged to other HOAs. Once they prepared a $23,000 check for signature when it should have been $2300 & nobody at GHA caught the error. Despite what GHA says, they do not have financial controls in place. They badly botched year-end reporting because they were unfamiliar with the irs requirements. Senior PMs who supposedly "manage" the juniors & are supposedly available when problems arise - don't manage & are not available to resolve problems. Senior management at GHA are either unresponsive or provide no more than "lip service". DON'T HIRE THIS COMPANY or you will regret it.