Due to getting COVID my son, who plays football ha...

Due to getting COVID my son, who plays football had to be cleared through a cardiologist to play. In our initial visit, Dr. Alhadheri said he wanted to do a 7-day monitoring of his heart to track his resting heart activity vs. his active heart activity. Additionally, he said they'd do a stress test in their office after the 7 day monitoring was done. He put the monitoring device on on a Sunday afternoon. He played video games that day and slept. The next day he had football practice at 2 pm, within 5 minutes of activity the monitoring device came off because of his sweat. I immediately called Preventice Services (the monitoring company affiliated with APC) and I called APC and told them about the issue. PS told me to mail everything back to them since it didn't work. I asked if I would still be charged for this and they said no. The APC office also said they would note that there was an issue. Dr. Alhadheri was on vacation at the time, but they were able to contact him and he said that it wasn't a problem and that the in-office stress test would be sufficient. This was upsetting to hear, because if the in-office test was sufficient, why where we asked to do the additional test? A few weeks later I receive a bill in the mail from PS for $750! I called PS immediately and they said that there policy is that its a flat rate no matter how many days they monitored for. It didn't matter that they didn't get any "active heart rate" monitoring or that the total duration was only approx. 24 hours out of what was supposed to be a 7-day test. They were also extremely rude. I then called APC and they stated they had no control over what PC charged. The woman I talked with, before looking at the notes in my son's file, said "well it's your fault, you should've called an told us there was an issue when it happened". I had to ask her to look at the notes, after which, she said, "oh well you did call, but it doesn't change anything, we don't have control over what they charge" I was expecting them to at least advocate and request that the charge be waived for us, but that request was denied completely. Since then, I've paid the $750 bill and lets just say I'm extremely bitter about it. I will never use them again. Horrible experience and I get the feeling that the relationship between APC & PS is a racket and fraudulent.