Dave Wetherell Review of BMW of Sterling
Eh. Went for a simple oil change on my 750xi (cov...
Eh. Went for a simple oil change on my 750xi (covered under service plan.) Took me in promptly and proceeded to tell me that I needed to rotate and balance my tires (which have about 3,500 miles on them) and that I needed an alignment. I had the vehicle aligned when the brand new tires were put on less than a year ago. When I stated this, the service advisor said it was a good "preventative measure." I was also told that I should add the "engine performance service," at an additional cost of $127, because these twin turbo V8's tend to build up a lot of carbon. So BMW's engineers decided to put an engine that "tends to carbon up" and front suspension that might fall out of alignment in under a year in their $117,000 flagship vehicle?! Maybe this is their standard upsell line, but it made me wary of anything else they might suggest. Too bad, because they had really treated me right on my last visit with my other car.
Comments: