Falyn Hall Review of 4 Every Occasion Cakes & Cupca...
I've had their cake before and it was simply delic...
I've had their cake before and it was simply delicious. Yesterday I ordered a cake for my son's 18th bday. My total was $150 (for what he wanted), however after much thought we decided to just get the regular (no fancy stuff) so I called and asked if I could possibly change the style or flavor of the cake to lower the price, mind you I put half of the deposit down. I was told that since the price was already in the system, it couldn't be adjusted. I repeated that I did not want a refund, only to lower the price, and was told that I would receive a refund, and could purchase a cake from somewhere else. What kind of business is that?! I was not scheduled to pick up the cake until next week, (10 days) from the day I placed my order. I didn't realize it was that hard to adjust the price in the system, especially for an order that was placed over a week in advance. You would rather lose my business, then to adjust the price. So much for supporting our people, especially during Black History Month. Needless to say, I will not be supporting them again.
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