My mother is 90 years old and was admitted to Meth...

My mother is 90 years old and was admitted to Methodist Mansfield with stroke-like symptoms. I never once received a proactive call from anyone at this facility for the entire week my mother was there. I had to call every day just for basic updates on her condition (I live out of state). The attending doctor in the hospital wanted to send her to HealthSouth for 2-3 weeks of intensive physical, occupational, and speech therapy. We've been through the PT/OT process for other reasons in the past and it's very strenuous for a 90-year-old to do 3 therapy sessions/day. My mother recovered about 98% with no therapy at all, and now we're doing 3 therapy sessions per WEEK (not per day) on an outpatient basis. The worst part is the lack of personal hygiene at this facility. Based on what I've found out so far, she probably never had her teeth brushed during the entire stay, and after talking to the nursing manager, they have no record as to whether they did or didn't brush her teeth. I also seriously doubt she had a shower or bath of any kind based on the body odor when she was transported back to her assisted living facility. The nursing manager told me my mother declined her shower/bath more than once and they NEVER reached out to me or anyone else in the family to let us know. Instead, they let an elderly lady with dementia call the shots on her personal hygiene? The hospital policy is supposed to be - brush teeth at least once/day and shower every day or at least every other day. My mother was there from Monday to Monday and never received a bath or shower or any other personal hygiene. In this situation, they should've reached out to me (my name/number was on the board in her room the whole time) the first time she declined a shower or brushing her teeth. Instead of asking someone with dementia if they want to take a shower and brush their teeth, they should just come in and say it's time for your shower and to brush your teeth and make it happen. There wouldn t have been any issues if it were handled this way. Personal hygiene should be nursing 101 in a hospital environment. Totally disgusted that they allowed this to happen with no proactive contact by the hospital. I'm still waiting for the nursing manager to call me back to explain, but it seems there is no explanation... Over a full 7 day period she came in contact with several nurses and nobody took any responsibility to make sure she was taken care of properly.