If you ever try to call their customer service lin...

If you ever try to call their customer service line, do not expect to wait any less than 20+ minutes for a real human being to answer. The agent I (finally) spoke with claimed they have over 12 full time call center agents on staff, but I just sat on the phone for 23 minutes on hold. Do companies like this understand that their clientele might have something better to do with their lives than sit on hold? My call was to cancel my policy and I'm glad that was my last time to have to deal with this customer service. Would definitely not recommend this insurance company to anybody.