Very poorly run organisation who managed a leaseho...

Very poorly run organisation who managed a leasehold property for my sister until she went into a care home. We had a few issues with the property which were the responsibility of Longhurst to put right. I spent several months speaking to various departments resulting in a formal complaint to which they responded weeks after the stated time according to their complaints procedure, so I reported them to the Housing Ombudsman. Do not use or buy a property that this company runs!