the first year everything ok no problems but from ...

the first year everything ok no problems but from the 2nd year continuous misery with sipwell, although I like to drink the water I will end my contract this year. maintenance of the device twice happened in 3.5 years, normally twice a year because I pay for that. had no water delivery in November (delivered after threatening mail on December 7). supply of water for December was scheduled on 21/12, it is now January 11 and still has nothing. I will be happy that this misery will stop in September !!!!!!!!! if you cannot keep the promises to individuals, you must stop. I have already indicated the problem several times but then you wave goodbye to contracts, you are good at that but you do not solve the problem by offering something for free (I have refused every time)