8 month ago we bought a 5th wheel at Optimum RV, o...

8 month ago we bought a 5th wheel at Optimum RV, our Salesperson was Wayne, Connor did the financial side, both were really friendly, helpful and knew what they were talking about. If I would decide to buy a new one I would go to them again.
Now we had a problem with our 5th wheel and after I read all the bad reviews about the service department, I can tell you, I was really concerned about what will happen there, especially when you live in your RV fulltime!
That being said it was such a big surprise for me when we came to Optimum RV. Of course we were super nervous and in a not very good mood, but EVERYBODY was super nice and calmed us down, ensured us that everything will be fine and they all took really good care of us and our RV. Paul the Service Manager and Keith from the Service Department have been awesome! They took the RV immediately and looked at it!
I told them about the bad previous reviews and they told me that they exchanged a few crewmembers. I can tell you, they are ALL super nice and very helpful. From the receptionist to the management, there was not one single person who wasn't nice.
So long story short, the Sales Department is awesome and the Service Department is very professional and helpful as well!