Sahar A

Review of Hyatt Regency Indian Wells Res...

I used to think of this place as the best resort e...

I used to think of this place as the best resort evet but this time we visited here with a todler and here are my reasons to give a 4.6 rating hotel a 2 star! The room we were given had 2 steps in it and when we brought it up front desk said ut is what it is! Our room is fronting the main entrance and windows were not sound proof, the lawn mowing service started work around 8am and went along until 4pm, so if you are staying in the room for some reason this is super-inconvenient and the front desk was: it is what it is again! We ordered in room services and the chicken was raw and not cooked that you could not bite properly. Also the pool front is exteremly hazardous and unsafe for adults and kids, you will find detached stacks of stone or concrete pieces spread around the pools! Keep your heads down when walking !