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Bibek Karki

4 years ago

Worst customer service Unprofessional I was there ...

Worst customer service Unprofessional I was there to ask for 10 days payoff letter It s very simple but he make me do all kind of PaperWorks to get my 10 days Payoff he forced me to pull my credit with Volkswagen credit I told him I m refinancing with Canvas credit Union it s very simple I called their finance department and I ask for10 days pay off Letter Only he provide me the numbers so I Go to the dealer the Mario guy he make me wait for three hours to get my 10 days payoff letter I told him I m hungry Just give me the paper and I ll go but he refused he told me It will take 30 more minutes I already waited two hours to get my paper Finally in three hours later I get the paper but it s not the right one And my bank have to call them And the guy name call Crish he s very rude I ll never ever buy a car from them even the I recommend Not to buy cars from them You ll regret it if you do.

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