I was recommended Doggy Pause from a couple of peo...

I was recommended Doggy Pause from a couple of people. However, I haven t had the best experience with them. I called to make a practice trial with them and they wouldn t let me tour the facility due to COVID. I understand restrictions, i.e. wearing a face mask or only 1 member from the dogs family, but why would you not allow for any tours? How would I trust my dog to be left there for a week when I can t come see inside? Disappointed and after reading some Indeed reviews I didn t have the impression that the employees were treated properly which concerns me what happens closed doors.